Previously, we allowed you to design your tickets by creating a custom design in line with our ticket template. However, we wanted to make the process of personalising your tickets easier. We achieved this by simplifying the dimensions of the ticket design to a square.
You can now conveniently upload your own ticket image as a .jpg, .png or .pdf file and use any dimensions. Ideally, your ticket image should be a square with dimensions of 1080 x 1080 pixels. Regardless of the size, the image will be scaled to fit the ticket. Please note that the actual image file size cannot exceed 1.5 MB.
Uploading a custom ticket image per ticket type
1. Click on ‘Events’ in the menu on the left side of the ‘Dashboard’, select the correct event and click on the ‘Edit event’ button.
2. Go to ‘Tickets’ by clicking on this in the menu on the left, and click on a ticket, select 'Ticket design' where you can choose 'Upload custom ticket image'.
Once you've uploaded the file, a preview will render. If you're happy with the result, you're ready to sell your tickets!