Ticket Buyer Support
If you are having any issues related to your tickets, please have a look through this FAQ. Browse the topics on the left to find what you’re looking for.
You can read more info about your order here.
If you haven't received your tickets, there could be multiple reasons. You can read about it here.
If you are looking to rebook your tickets, you can find more information here.
If you would like to opt for a refund, you can read these articles.
If you've purchased tickets to an event, you may have noticed that one or more of your tickets are marked as "sealed". This means that your tickets won’t be available for download until shortly before the event.
You can read more info here about purchasing tickets in general.
Read all about pending or cancelled payments here.